Prepared for Farmácias São João · October 2026

1,200+ pharmacies.
One standard, every shift.

Across Rio Grande do Sul, Santa Catarina and Paraná, every store runs the same checks, keeps the same records and stays ready for inspection. KNOW helps keep it that way as the network keeps opening.

Start a pilot
1,200+stores in RS, SC and PR
Top 5pharmacy chains in Brazil by revenue
+14.9%growth for Brazil's large chains, 2025
R$ 246.1Bpharma retail in Brazil, 2025

Why this page

We met at NRF. Keeping every store to the same standard as the network grows was the goal you mentioned. This page shows how KNOW would support it, built for a pharmacy network in southern Brazil.

Dipansh BhattGrowth & Strategy, KNOW

How KNOW fits

One app on every phone, one view at head office.

Operations

Checked every shift, with proof.

Pharmacist on duty all hours (Lei 13.021), fridge temperatures, expiry and batch, controlled stock counts.

  • Checklists and audits, photo-backed
  • Failed checks open a task
  • Audit scoring and approvals
Training

Every new store ready before opening.

New hires learn the São João way, in Portuguese, before their first shift.

  • AI builds courses from SOPs
  • Quizzes and certificates
  • Who's trained, store by store
Guides

Every SOP, answered on the floor.

Injectables, vaccination and every service room's procedure, one question away.

  • AI chatbot on your documents
  • Most asked questions report
  • Unanswered questions report
Comms & Engagement

Every guideline read, and proven.

Head office reaches all stores, with read receipts on every update.

  • Announcements with read receipts
  • Bites: short visual updates
  • Groups, chat, polls
AssetsBeta

Every medicine fridge, maintained.

Fridges, AC units and devices tracked, with maintenance on time.

  • QR code opens full history
  • Overdue, due soon, due later
  • Service and insurance reminders
Insights

Every store, one view at head office.

Every store live and ready for inspection, without calling anyone.

  • Audit and temperature dashboards
  • Reports to your inbox
  • Access by role

AI built on your content

Answers from your own procedures.

Store teams ask and get the answer from your SOPs and training, not the internet.

Robin (Beta)Photo verificationAI course builderAuto-translateGuides chatbot

See it in a store

One shift in a São João store.

Scroll to walk through a day, from opening to close.

🌅
KNOW
🧑‍🍳
Day View · 7:00 AM
Opening Checklist
🧊
Check failedFridge reads 8°C
⚠ Out of range
📷 QR tag scannedAST-014 · Walk-in Fridge
🔧 Asset RecordAST-014 · 3 repairs this year
Maintenance: OVERDUE
Corrective task createdAssigned · due 30 min · photo proof required
Auto assigned ✓
🤖 AI Verification
🧊
AI Verified · criteria met ✓
🔧 Asset history updatedRepair logged · next maintenance scheduled
Maintenance: Due later
Course in progressFood Safety Basics
🎓
🏅 Certificate earnedSaved to their phone, in their language
📣 AnnouncementNew allergen policy is live. Please acknowledge.
Seen by 46 / 52
🧹
Closing Checklist

That was one shift. One location.

Now imagine every shift, every location, every day.

96%Routine compliance
4/4Issues closed today
100%Training completed
0Checks missed
Scroll to walk the shift